Operator (Thats Not The Way It Feels)

Jim Croce's song 'Operator (That's Not The Way It Feels)' is a poignant exploration of heartache, loss, and the struggle to move on from a painful breakup. The song's protagonist is attempting to place a call to his ex-girlfriend, who has moved to Los Angeles with his former best friend. This scenario sets the stage for a deep emotional journey, as the protagonist grapples with feelings of betrayal and the lingering pain of lost love.

The lyrics reveal a man who is trying to convince himself that he has moved past the hurt. He repeatedly asks the operator for help in placing the call, ostensibly to tell his ex that he is fine and has overcome the blow. However, his repeated admissions that he wishes his words could convince himself that the relationship wasn't real indicate that he is far from over it. The line 'But that's not the way it feels' is a powerful refrain that underscores the disconnect between what he wants to believe and what he actually feels.

Croce's storytelling is enhanced by his use of everyday imagery, such as the faded number on a matchbox and the operator's assistance, which grounds the song in a relatable reality. The song also touches on themes of nostalgia and the passage of time, as the protagonist reflects on a love that he once thought would save him. The final verse, where he decides to abandon the call and thanks the operator, signifies a moment of resignation and acceptance, albeit tinged with lingering sadness. The phrase 'You can keep the dime' symbolizes his acknowledgment that some things are better left in the past, even if the emotional scars remain.